Technical Writer at OnMobile

Qualification
Graduate/Post Graduate in Literature/Communications
Training in Technical Writing from a reputed institution
4-7 yrs total work experience
Prior Technical writing experience of at least 4-5 yrs
Experience in telecom and value added services will be a plus point

Job Description
Role
Designs, writes, creates, maintains and updates technical documentation including product guides, product specifications, system manuals, white papers, user guides, online help, API/SDK documentation and other documents. Documentation produced will be consumed by technical, business and consumer audiences.

Information Gathering
* Talk and interview subject matter experts across teams to gather information and requirements
* Apply the outcome from discussions to conduct research necessary to elaborate on the information gathered

Information Design and Architecture
* Be responsible for using the right words, diagrams, and sequencing to structure messages so that they tell the story more effectively
* Writing and editing to make the message more clear, unambiguous and understandable by the intended audience
* Designing the appearance of the documents so that users can find what they need and understand it after they find it
* Create graphic information that will turn data into lucid information
* Ability to work well with a range of experts and yet act as 'professional amateur' in such teams, representing the audience

Documentation
* Using tools to write and maintain documents
* Come up with templates and formats for documents
* Makes sure that all documents are reviewed by the relevant subject matter experts
* Realistically assess timelines for completing documentation

Skills
Technical writing & documentation: ability to gather information, analyze subject & audience, and produce clear documentation
Information design & architecture: ability to artfully structure and express information with the necessary details to make it easy for consumption by the end user
Proficiency in Framemaker, Robohelp, MS-Office, Web Works, etc.
Work closely with engineering, product management/marketing and user experience groups

To apply, please email at jobs@onmobile.com with details of the position, and how you can contribute to the growth of OnMobile.

Source: http://www.onmobile.com

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