The Government Account Manager is responsible for accounts in Qatar.
The objective is to maximize revenue and market share, gain and build mind share, Position Microsoft as a leader in the Government vertical and maintain high-level account management responsibilities with targeted key accounts. The challenge resides in daeveloping a consolidated approach and to deepen Microsoft platform penetration into these accounts.
RESPONSIBILITES
• Develop and maintain Account strategies and sales plans
• Identify key decision makers in assigned accounts, develop and maintain strong and effective strategic relationships with them
• Gain and build knowledge of target accounts, their business and potential needs
• Represent Microsoft and the various offerings Microsoft brings to market (software, solutions, devices and services) to accounts.
• Confidently articulate the Microsoft Government vision, systems and application strategies to accounts at all appropriate levels of decision-making.
• Work with technology specialists to develop account specific proposals and solutions
• Negotiate contracts with assigned accounts
• Gain and build an in depth knowledge of Microsoft's strategic systems, applications and corporate directions.
• Maintain and increase Microsoft product knowledge (self study, regular trainings, seminars, etc)
• Maintain and monitor competition and market trends
• Maintain close contacts with Microsoft product managers and marketing dept. to support marketing plans
• Obtain and analyze marketing efforts of competitors at assigned accounts and use this information to maximize revenue as well as customer satisfaction
Skills
REQUIREMENTS
To be successful in this role you will need:
• 7+ years selling experience, dealing with accounts, preferably Government at a strategic level
• Track record of successful sales in the Middle East.
• Experience in GCC market is a plus.
• University or College degree, or equivalent business experience
• Knowledge of software technology solutions and selling strategy as well as the ability to articulate these strategies with confidence to key corporate decision makers.
• Knowledge of the Government sales cycle, as well the Government challenges and how to identify solutions to meet those challenges.
• Knowledge of Government required solutions is a plus.
MICROSOFT COMPETENCIES
Individual Excellence
• Action Orientated: Pursues work with energy, drive, and a strong accomplishment orientation.
• Integrity & Trustworthiness: Behaves according to high ethical business principles and values.
• Self Confidence: Feels successful in past undertakings and expects to succeed in future activities.
Results
• Drive for Results: Continually focuses on achieving positive, concrete results contributing to Microsoft’s business success.
• Planning, Organizing & Co-coordinating: Efficiently develops and implements plans to accomplish goals.
Customer Feedback
• Customer Focus: Investigates and takes action to meet customers’ current and future needs.
• Representing Microsoft: Projects a positive and professional image of Microsoft in all contacts.
Teamwork
• Communication Skills: Writes, speaks, and presents information effectively and persuasively across communication settings.
• Cross Group Collaboration: Demonstrates ability to work across groups by setting mutual goals, ensuring clarity of roles, and working together in ways which enhance business effectiveness.
• Interpersonal Skills: Develops and maintains good working relationships with others.
• Negotiation & Conflict Management: Negotiates or mediates sound agreements in business or organizational situations where there is disagreement or differences in interests.
• Organisational Agility: Understands how to get things done and achieve objectives working with others in an organizational context.
Long-Term Approach
• Strategic Leadership: Creates a shared purpose, vision, or direction for his/her group or organization, and inspires others to work toward it.
• Strategic Thinking: Understands the business, and anticipates and develops business priorities for future action.
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