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Field Support Engineer at Oracle Corporation

Oracle Corp. (Nasdaq: ORCL) is the world's leading supplier of software for information management, and the world's second largest independent software company. With annual revenues of more than $9.7 billion, the company offers its database, tools and application products, along with related consulting, education, and support services, in more than one hundred forty five (145) countries around the world. Headquartered in Redwood Shores, California, Oracle is the first software company to develop and deploy 100 percent internet-enabled enterprise software across its entire product line: database, server, enterprise business applications, and application development and decision support tools. Join the largest provider of software for e-business! Our clients include the nation's top 100 companies, government agencies, multinational corporations as well as small to medium businesses. If you belong to the country's best IT professionals and you're looking for great challenges in your career, it's time to become part of our winning team.

Field Support Engineer
(Jakarta Raya)

Responsibilities:
Technical generalist responsible for providing the first line of field system support that includes hardware, software and networking to customers and field personnel on-site or remotely. Provides a high level of customer satisfaction through the effective delivery of technical support and service programs. Customer support requirements may include product performance / maintenance, product installation, site planning and professional services. Pro-actively coordinates resources, problem resolution, problem escalation, and the use of system level diagnostics. Understands service processes and options that are linked with the customers’ requirements. Has the ability to identify and solve a wide range of problems. Requires a 24-hour commitment to support customer’s requirements that may also be fulfilled by participation in the country standby rotation. To be stationed in customer site to provide product support if require.

Specific Responsibilities
* Provides post-sales product break-fix support on Oracle Sun products, attached products or those using one or more operating systems technology (Mainframe, server, storage, UNIX/Solaris, Windows, etc.)
* Creates an excellent customer experience by maintaining strong relationships through the demonstration of superior communication, interpersonal technical skills.
* Acts as a technical resource to our support personnel during problem investigation and resolution
* Provides on-site verification of HW/SW.
* Acts as an interface between customers and other Oracle engineers, using Call/Case Management tools to update all involved parties of activities and status.
* Provides support to Strategic Partners on service calls.
* Assists in developing, reviewing, and implementing hardware and software installation plans for customers
* Performs installation of products, patches and firmware per Enterprise Installation Standards
* Performs problem isolation and resolution, utilizing diagnostics tools, system software, and other tools as appropriate
* Follows Oracle processes involving Spare parts usage and the return within a timely manner. Uses economic delivery options.
* Assists customers with the proper operation of products, support tools, and the use of Oracle's service infrastructure
* Reviews and manages case queues and facilitate activities toward the timely / successful closure of open cases
* Assists customers with information to pro-actively manage their Sun system Software/Hardware/Firmware revision levels

Requirements:
Experience and Competencies
* Minimum 3-4 years experience in Field Services Delivery
* Effective communication and interpersonal skills
* Ability to self manage and prioritize workload
* Strong technical knowledge in Sun product
* Solaris Certified
* Architecture knowledge of Sun system hardware
* Excellent escalation management skills
* Strong Problem resolution skills
* Excellent analytical and troubleshooting skills
* Negotiation and influence skills
* Customer focus
* Play a strategic role in improving Customer Satisfaction.

Qualifications
University degree in Engineering, Computer Science or other related field or equivalent combination of training and experience and 3-4 years of directly related experience .

Suitable candidates are encouraged to apply. Interested applicants can learn more about the role and apply to it by sending email to bayu.perkasa.temadja@oracle.com.

Source: http://detikjobs.org

Marketing Representative at PT Resindo Medika

PT. ResIndo Medika a multinational company engaged in diagnostic and distribution of medical devices for treatment of Sleep Apnea (OSA) We are seeking an enthusiastic, hard-working and motivated individual to fill the position of:

Marketing Representative
(Jakarta Raya - Jakarta)

Responsibilities:
* Sales and Marketing Execution
o Execute sales and marketing initiatives, and develop specific action plans to support achievement of targets
o Monitor implementation of sales and marketing initiatives, condact local market intelligence to open up business opportunities

* Territorial Management
Implement main marketing activity in :
o Executing sales and marketing programs, conduct regular visits to the doctors as Target Audience, and doing sales and calls
o Assisting patients with their trial, doing sales device to Hospitals and Patients, improving Selling Skills and Disease Knowledge
o Has high motivation to achieve sales target, maintain a set of important Key Customer, explore and develop new customers

Requirements:
* Candidate should be a degree holder in any dicipline
* He/she must has extensive experience in sales & marketing preferably in pharma company and has strong territorial management
* He/she must be computer literate
* He/she must has own motorcycle
* He/she must has driving license

Interested and qualified candidates only can send your complete resume to:
dewi@resindo.com
or send to:
PT ResIndo Medika
Graha BIP 5th floor
Jend. Gatot Subroto Street Kav. 23
Jakarta Selatan

NOTE: Only candidates that meet the above qualification will be short listed.

Source: http://detikjobs.org

Head of Medical Claim at AA International Inc

Assistance Alliance International is a member of the International Assistance Group. Adopting the concept of 'Local Partners....Global Solutions', International Assistance Group is today, the world's foremost assistance networks, with correspondents in more than 200 countries. The International Assistance Group is a global network of independent assistance companies, specialising in the provision of world-wide medical and travel assistance, automobile and other innovative assistance packages, tailored to customer needs.

Assistance Alliance International provides worldwide assistance services that aim to find a solution. Not everyone who calls will require financial assistance. Some will require medical attention while living abroad others perhaps a travel related incident. We provide a 24/7 service to our customers so we can be reached at any time of the day at anywhere in the world. We are always readily available to handle any situation that is given to us. You'll never feel unsafe again.

Head of Medical Claim
(Jakarta Raya - Jakarta Tengah / Jakarta Pusat)

Responsibilities:
a. To perform medical evaluation on patient during a hospitalization or medical emergency in order to provide medical opinion and recommendations for medical evacuations and / or repatriations. As well as to monitor the cases and provide periodical reviews and recommendations. When necessary to be the medical escort of the medical evacuation/ repatriation cases (separate fees will be paid for this, such fees shall be based on the Company's medical visits and medical escort fee schedule).

b. To provide medical advice over the phone for company's clients and provide referral to medical facility when necessary, as well as to provide medical support for company's chemical hotline services.

c. To guide and coordinate a medical evacuation / repatriation process with the Operations team of the company.

d. To train the Operations team of procedures of medical monitoring, evacuation / repatriation services and any related medical assistance services and to provide case direction as and when required.

e. To coordinate and obtain necessary medical clearance for medical transport cases on commercial airlines and to obtain medical clearance for any other form of transportation when necessary.

f. To perform house call visits when necessary. The company shall pay you separate fee for each house call visit. This fee is stipulated in the schedule of medical visits and medical escort fee schedule.

g. To support the company's networking department when required for hospitals or medical facilities audits and recruitment.

h. To support company's Third Party Administration Service (TPA), by assisting to review / analyze claims, provide medical opinion of a case.

i. To provide medical talks and training to company's clients when necessary.

j. To support the medical and operations needs of the company's related companies in the region as and when required.

k. To be on call 24 hours to support cases and the operation team’s need for case advice.

Requirements:
* Minimum age : 25 yrs ; Maximum age : 35 yrs
* Minimum two years of working experience in the field of Healthcare. Minimal S1 and above.
* Minimum 2 years of experience in medical industry and claim analysis.
* Good Technical & professional knowledge. Excellent command of English (oral and written).
* Well-versed in Microsoft Office.
* Good analytical thinking, high level of Integrity.
* Comfortable working in a fast-paced and multi-tasking environment.
* Good networking with Healthcare provider would be an advantage.

Interested candidates are invited to apply online or send an e-mail to stephen.chu@aa-international.com or ela.anggraeni@aa-international.com.

Source: http://detikjobs.org

Indonesia winless at Asia Cup qualification

Non-qualifier Indonesia finished its Asia Cup group stage without a win after losing its last match against Australia at Brisbane’s Suncorp stadium on Wednesday.

Needing only a draw to qualify for the finals in Qatar next year, Australia piled pressure on the Indonesian opposition from the start, but scored the only goal just three minutes before the half time. Mark Mulligan slammed home a rebound underneath Indonesian goalkeeper Markus Horison after his attempt to latch on to a free-kick hit the woodwork.

The victory gave Australia 11 points from six matches and handed Indonesia its third defeat. The other slot to the Cup finals will be decided in the other match now underway in Oman between the home side and Kuwait.

Indonesia had already crashed out of the continental soccer competition for the first time since 1996 following a 2-1 defeat to Oman at home on Jan. 6.

Source: http://www.thejakartapost.com

Netherlands, Spain fined for WCup final behavior

The Netherlands and Spain have been fined by FIFA for their players' poor discipline in a bad-tempered World Cup final.

FIFA said Tuesday the Dutch federation must pay 15,000 Swiss francs ($14,480; euro10,900) after eight different players received yellow cards, and defender John Heitinga was booked a second time and sent off.

English referee Howard Webb showed five yellow cards to Spain, getting its federation a 10,000 Swiss francs ($9,650; euro7,300) fine.

FIFA's disciplinary code has a clause on team misconduct calling for a federation to be fined when at least five of its players are sanctioned in a match.

Spain won 1-0 in the July 11 final, on Andres Iniesta's extra-time goal after the Netherlands were reduced to 10 players.

Source: http://www.thejakartapost.com

Telemarketing Executives Urgently Required (Kenya)

Do you have an excellent command of spoken English with polished neutral accent?

Our client, in the BPO/ Call Centre Industry, is looking for energetic telemarketing executives for a UK bound marketing campaign.

Reporting to the Team Leader, you will be responsible for;

Maintaining and developing relationships with existing and potential customers via telephone and email.

Gaining clear understanding of the customer’s requirements.

Ensuring all marketing opportunities are effectively translated into sales.

Allowing the client’s to feel an excellent business relationship has been developed and rapport has been established, leaving all the doors open for future business.

Skills and competencies

Enthusiastic, tenacious and self motivated

Strong marketing skills (phone based)

Strong communication skills- verbal and written

Neutral English accent.

Outstanding business relationship building skills

Outstanding listening skills

CANDIDATES WITH DISABILITIES ENCOURAGED TO APPLY

Interested and have a neutral accent?

Call us for a voice test on 0714 702443 or 020 2500 211 between 2.00 pm to 5.00 pm.

Closing date: Friday 9th August 2010.

Source: http://kenyanjobs.blogspot.com

Nation Media Group Business Manager (Kenya)

Nation Media Group Ltd, the leading media house in East and Central Africa, wishes to recruit a suitably qualified Business Manager to join our Advertising Department Supplements Section.

We invite applicants who are performance driven and possess excellent transferable skills, demonstrable track records of achievement in past roles.

The Role:

The Business Manager-Manufacturing & Finance Sector, will report to the Commercial Manager - Advertising.

He/She will be charged with the responsibility of planning, controlling and supervising the work of the sales executives to generate and meet agreed individual and team’s volume against set advertising sales annual revenue targets for the supplements section.

Key result areas will include:

Planning, coordinating and managing a team of sales executives who are expected to deliver agreed sales volumes and revenue;

Motivating the sales team to deliver departmental objectives;

Maintaining good client service and relations;

Developing and implementing sales strategies and campaigns; and

Maintaining and fostering business relationships with all clients of the company.

Skills, knowledge and experience requirement:

Basic University Degree;

Diploma in Sales and Marketing;

At least 3 to 5 years working experience in a sales and marketing environment;

Excellent interpersonal skills and customer service skills; and

Ability to work under pressure for long and odd hours.

If you meet the above criteria, please send your application and a detailed CV online to http://careers.nationmedia.com before August 10, 2010.

N/B: We shall only contact the shortlisted candidates.