Our client, an established financial institutional is seeking for a Head, Channel Management - Telemarketing
Key Responsibilities:
- The role is to manage the Sales operations team to meet sponsors (largely banks) and corporate goals and service financial objectives and operational Key performance indicators in the MNC.
- This role also involves re-engineering of processes and procedures to achieve seamless sales and transaction entry. Close service management of the sponsors, largely foreign banks.
- Another key task entails in this role is project management which involves spear heading a team, comprising the IT and regional co-workers, to build a sales operations platform and better the system
Key Requirements
- Degree and professional insurance qualification (s)
- Minimum 5 years relevant experience in handling general insurance with Call Centre experience.
- Strong passion for customer service and sales
Interested candidates with the above credentials, please send in your applications. We regret to inform that only shortlisted candidates will be contacted.