Head, Channel Management - Telemarketing (Singapore)

Our client, an established financial institutional is seeking for a Head, Channel Management - Telemarketing

Key Responsibilities:

  • The role is to manage the Sales operations team to meet sponsors (largely banks) and corporate goals and service financial objectives and operational Key performance indicators in the MNC.
  • This role also involves re-engineering of processes and procedures to achieve seamless sales and transaction entry. Close service management of the sponsors, largely foreign banks.
  • Another key task entails in this role is project management which involves spear heading a team, comprising the IT and regional co-workers, to build a sales operations platform and better the system

Key Requirements

  • Degree and professional insurance qualification (s)
  • Minimum 5 years relevant experience in handling general insurance with Call Centre experience.
  • Strong passion for customer service and sales

Interested candidates with the above credentials, please send in your applications. We regret to inform that only shortlisted candidates will be contacted.

Source: http://jobs.efinancialcareers-gulf.com

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