Business Analyst, Group Technology & Operation at DBS Singapore

DBS is one of the largest financial services groups in Asia with operations in 16 markets. Headquartered in Singapore, DBS is a well-capitalised bank with "AA-" and "Aa1" credit ratings that are among the highest in the Asia-Pacific region. As a bank that specialises in Asia, DBS leverages its deep understanding of the region, local culture and insights to serve and build lasting relationships with its clients. Build your career with us and be a part of our team today!

Group Technology and Operations (T&O) enables and empowers our Bank with an efficient, nimble, scalable standard infrastructure through a strategic focus on Productivity, Quality & Control, Operating Models, Technology and People. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities
· Facilitate requirements gathering workshops
· Document functional and non-functional specifications
· Identify and document requirement risks
· Conduct walkthroughs and sign-offs of project deliverables
· Support QA and UAT testing team
· Track and manage system defects
· Review and evaluate solutions to system defects
· Develop training materials and conduct system training
· Coordinate with various internal and external parties as needed to ensure project deliverables are met
· Escalate issues in a timely manner

Requirements
· Degree holder with 2 years of relevant experience in the banking industry
· Excellent organizational skills and strong influencing skills
· Proactive and able to work under pressure
· Strong problem-solving skills and positive attitude
· Good in documentation work
· Effective written and verbal communication skills
· Experience in CMMI processes preferred
· Prior experience with TIBCO iProcess would be advantageous, but is not a pre-requisite

Source: https://dimension.jobsdb.com

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