About Company
Datacom is one of the largest Australasian-owned professional IT services companies, offering customers flexibility and choice, an open book approach to business and a customer focus second-to-none. With over 3,000 employees Datacom services a broad clientele including, IBM, Hewlett Packard, Manpower, Netgear, Fujitsu, Lexmark, CISCO and a range of Federal and State Government departments. Founded in Christchurch New Zealand in 1965, Datacom has a successful 43 year trading history, is consistently growing and profitable and has a track record of delivering innovative, value-for-money technology solutions. Established in Australia in 1992, Datacom’s capabilities include Contact Center Solutions, Business Solutions, and Managed Services.
Job Description
Responsibilities:
* Perform Inbound and Outbound Calls to drive sales opportunities for client
* Responsible to receive & respond to inbound and to initiate and conduct outbound telephone inquiries in order to increase awareness of client products or services.
* Types of outbound telemarketing activities:
o Event Recruitment
o Event Optimization
o Fulfillment
o Contact Data Cleansing
o Contact Data Profiling
o Contact Data DiscoveryDriving awareness
* Types of inbound activities:
o Inbound hotlines – customers, partners and prospects
o Reception service, general inquiries
* To handle all data cleansing.
Requirements:
* Minimum 1 year Call center (outbound / inbound), telemarketing work experience required
* Excellent communication skills - Vietnamese
* College degree – Computer / Networking / Information Technology preferred
* Knowledge of/exposure to Computer / Networking products – Desired
* Good decision making skills
* Ability to understand networks/equipment and explain clearly and confidently to the customer
* Self Driven, competitive, and with a desire to positively impact the business
* Ability to function and cope in a fast-paced, target-driven environment
Source: http://jobs.monster.com.my
Datacom is one of the largest Australasian-owned professional IT services companies, offering customers flexibility and choice, an open book approach to business and a customer focus second-to-none. With over 3,000 employees Datacom services a broad clientele including, IBM, Hewlett Packard, Manpower, Netgear, Fujitsu, Lexmark, CISCO and a range of Federal and State Government departments. Founded in Christchurch New Zealand in 1965, Datacom has a successful 43 year trading history, is consistently growing and profitable and has a track record of delivering innovative, value-for-money technology solutions. Established in Australia in 1992, Datacom’s capabilities include Contact Center Solutions, Business Solutions, and Managed Services.
Job Description
Responsibilities:
* Perform Inbound and Outbound Calls to drive sales opportunities for client
* Responsible to receive & respond to inbound and to initiate and conduct outbound telephone inquiries in order to increase awareness of client products or services.
* Types of outbound telemarketing activities:
o Event Recruitment
o Event Optimization
o Fulfillment
o Contact Data Cleansing
o Contact Data Profiling
o Contact Data DiscoveryDriving awareness
* Types of inbound activities:
o Inbound hotlines – customers, partners and prospects
o Reception service, general inquiries
* To handle all data cleansing.
Requirements:
* Minimum 1 year Call center (outbound / inbound), telemarketing work experience required
* Excellent communication skills - Vietnamese
* College degree – Computer / Networking / Information Technology preferred
* Knowledge of/exposure to Computer / Networking products – Desired
* Good decision making skills
* Ability to understand networks/equipment and explain clearly and confidently to the customer
* Self Driven, competitive, and with a desire to positively impact the business
* Ability to function and cope in a fast-paced, target-driven environment
Source: http://jobs.monster.com.my