Customer Service Coordinator at SMRT (Singapore)

Responsibilities

Requirements

• Provide excellent one-stop service to our taxi drivers over the counter at our Customer Service Centre
• Handle inquiries, addressing feedback, processing and following through with drivers’ requests
• Interact with diverse levels of internal personnel to ensure resolution of issues and inquiries
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• You should possess a GCE ‘O’ level with preferably 1 year of relevant experience. You should also exhibit a positive and helpful attitude with exceptional listening skills. You are familiar with Microsoft Office applications, and are comfortable performing multiple tasks, attentive to details with a high degree of accuracy. Candidates who have a passion for service with good verbal and written communication skills will be preferred.
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• Interested parties, please send your resume indicating your expected salary to soonkaren@smrt.com.sg
• Only Singaporean, PR and Malaysian need apply.
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• All materials will be kept in the strictest confidence. Only shortlisted candidates will be notified.

Human Resource Division
SMRT Corporation Ltd
251 North Bridge Road
Singapore 179102
Republic Of Singapore

All materials will be kept in the strictest confidence.
Only shortlisted candidates will be notified.

Source: http://www.smrt.com.sg